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What Precisely is Reseller Web Hosting?

The cPanel reseller web hosting mode of operation works by dividing cPanel-based hosting server(s) into predefined reseller web hosting accounts, which are then peddled as individual reseller packages. Each and every single cPanel reseller web space hosting plan is powered by the WebHost Manager (WHM) management user interface. WebHost Manager is the location where the reseller sets up the shared web hosting plans sold on behalf of his own trademark. Here are the common procedures a regular cPanel web space hosting reseller must undergo:

1. Select a billing/invoicing gateway

In order to collect money from their customers, the resellers must add a billing platform linked to the cPanel/WHM module. The most famous invoicing software platforms for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Open a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some type of an invoice system (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller will not be able to gather any credit/debit card payments from his web space hosting customers. This merchant account needs to be set up inside the selected payment platform by the ardent reseller.

3. Set up a domain name reseller account

If you will be offering domain name registration and transfer services to your clients, you have to open a domain reseller account with some domain registrar and to link it inside the payment gateway.

4. Create the shared hosting accounts

The cPanel reseller web space hosting business mode of operating enables the reseller to sell shared website hosting plans only. Using the WebHost Manager interface, the wholesale web space hosting resources have to be cut into smaller accounts.

5. Set the price tags for the shared hosting packages

Now is the time for the reseller to choose the prices for the offered shared web page hosting accounts. While doing this, it's advisable to pay good heed to the fact that inside the invoicing software system (which is independent from cPanel and WebHost Manager, in other words a 3rd login location for the reseller so far and 2nd for the customers) the customers will be able to have a peek at their invoices (due or paid) and the previous payments made, i.e. this is the Billing Manager for the earnest cPanel hosting clients as well. cPanel has more or less one hundred and fifty sections inside (the user has to pick up swiftly), but does not include any Billing or Invoice Manager. Can you imagine that?

6. Choose the prices for the domain names

The client interface offered by cPanel also does not support very crucial domain procedures, such as registrations, transfers, renewals, parking, DNS registrations, DNS record modifications, etc. So, this invoicing platform is also offering a place for the excited cPanel webspace hosting clients where they can perform some (yet, not all) of the abovementioned critical domain name management and handling activities. So, now is the time for the reseller to pick which Top-Level Domains (TLDs) are going to be offered and to select their respective registration, transfer and renewal price tags.

7. Include a trouble ticket platform

Another thing that is not present in the customer interface offered by cPanel is a customer support section (a trouble ticket platform). On the basis of the invoicing platform the reseller has selected already, a trouble ticket platform is either present or not. If it is not present, the reseller has to find a ticket platform and to install it somewhere. Somehow the shared web space hosting customers should be aware of its availability.

8. Connect the order wizard with the website

At last, now is the time for the reseller web hosting web site itself. There the shared site hosting accounts and domain names can be bought by the potential customers. The whole site must operate in perfect accord with the payment processor. This means, within the site, the order wizards and the order pages need to be linked appropriately.

Let's summarize the login places available with the cPanel-based web hosting reseller accounts. There are minimum two and maximum four locations to log in to, which can be quite puzzling for the resellers and mainly for the customers.

For the reseller the login locations are:

(1) cPanel (for the reseller site); (2) WebHost Manager; (3) the billing software platform; (4) the trouble ticket system (this is if the invoice system does not already contain it - some do, others don't).

Login locations for the devoted cPanel web space hosting customers:

(1) cPanel; (2) the invoicing processor; (3) eventually the client support trouble ticket system.


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